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Copyright © 2015 Sarah-Jane Walsh. All rights reserved.

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Frequently Asked Questions

Hopefully these should answer any questions you might have, if your question isn't here, please contact me.

How do I buy your work?

 

We have an Etsy shop - Click here

 

We take payments via PayPal, if you don't have a PayPal account you can make a one off payment using a credit or debit card via PayPal.

 

We make all of my work to the highest standard however if you any reason you are not happy with anything please let me know. Please note, anything that has been personalised or commissioned cannot be returned. In addition, due to hygiene earrings cannot be returned unless they are faulty.

 

How will my items be packaged and posted?

 

All beads and bead sets will be packaged in tissue paper and a jiffy bag and all jewellery will be popped in a gift box and send in a jiffy bag. Please note, that all prices are exclusive of P&P as this is added at the checkout.

 

If any of your items are gifts they can be send without an invoice.

 

We do ship internationally, these items will be sent via Royal Mail Airsure Small Packets and is insured to the value of £500. All parcels also require a delivery conformation. Please contact us for a quote prior to placing an order.

 

With items that we hold in stock we package and post item out within 3 working days, however the majority of out items are made to order so please allow 2-3 weeks turn around (longer during the festive period) as the item is being made specifically for you. If you need your item for a specific date then please contact us prior to your order and we can try and sort something out.

 

Once we have dispatched your item we will email you, if for any reason your package has not arrived after 5 working day (UK) and 21 working days for the rest of the world, please contact us.

 

When did you begin making beads?

 

It all began while I was doing my Decorative Arts degree at Nottingham Trent university. I went with the aim to become a textile designer, however during my first year I found glass and just fell in love. I then began developing my knowledge and skills and was introduced to lampworking. I then took two day classes with the very talented Ema Kelly – Elk Studio Glass, and have since then been practicing and reading and a bit more reading.

 

Do you teach jewellery or lampwork?

 

I do currently teach jewellery and Glass at SCOLA, Sutton and Jewellery at East Surrey College, Redhill.